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Student Resources

BRIGHTSPACE D2L AND STUDENT SUPPORT

WVNCC supports your online learning experience with services and resources designed to meet the unique needs of online students and to give online students the same quality experience that they would have on any of our campuses.

Through Brighspace D2L, our online learning platform, you are able to access course materials, communicate with instructors and classmates, submit assignments, take quizzes and exams, and track progress through your courses. Each course has a dedicated area within Brighspace D2L. Once you register for your first online course, you will have access to Brighspace D2L.

Brighspace D2L is accessed through the WVNCC Student Portal.

Click here to view the Brightspace D2L Orientation. 

Have questions concerning Brightspace D2L?  Email Kim Patterson, Distance Education Coordinator, for additional information.

HELP DESK INFORMATION

Monday - Friday 8:30 - 4:30:  Contact Kim Patterson by email (preferred) at kpatterson@wvncc.edu.  Include the following information in your email: complete description of the problem (include screenshots if possible), your name, course and section number, and instructor's name).  You can also call Ms. Patterson at (304) 214-8907.  If it is necessary to leave a voice message, include the aforementioned information in the message.

AFTER HOURS HELP DESK

The WVNET, Brightspace D2L Helpdesk is available 24/7.  Call (800) 253-1558, press 1 for the Helpdesk.

 


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